Privacy Policy

Last updated: March 29, 2026

1. Overview

SnapBug ("we", "our", "us") provides a bug reporting tool accessible via a web application at snapbug-one.vercel.app and a Chrome browser extension. This policy explains what data we collect, why, and how it is used.

2. Data We Collect

Account data

When you sign up, we collect your email address via Supabase Auth (magic link). No password is stored.

Bug reports

When you submit a bug report through the Chrome extension or API, we store:

  • Bug title and description (entered by you)
  • Priority level
  • Page URL of the tab being reported
  • Browser user-agent string
  • A screenshot of the visible tab (PNG, only if captured)
  • JavaScript console errors from the active tab (if any)
  • Timestamp

Usage data

We track the number of reports submitted per project per billing period to enforce plan limits. No analytics, tracking pixels, or third-party advertising SDKs are used.

3. Chrome Extension Permissions

The SnapBug Chrome extension requests the following permissions:

  • activeTab— to read the URL and capture a screenshot of the current tab when you click "Submit Bug Report". Data is only accessed on explicit user action.
  • tabs— to retrieve the current tab's URL for inclusion in the report.
  • storage — to save your API key and server URL locally in Chrome sync storage. This data never leaves your browser except to authenticate with the SnapBug server you configure.

The extension does not read browsing history, access other tabs, track keystrokes, or collect data in the background. All data capture occurs only when you actively submit a report.

4. How We Use Your Data

  • To display bug reports in your project dashboard
  • To authenticate you and enforce plan limits
  • To process payments via Stripe (billing info is handled entirely by Stripe)
  • To respond to support requests

We do not sell, rent, or share your data with third parties for marketing purposes.

5. Data Storage

All data is stored in Supabase (PostgreSQL, hosted on AWS). Screenshots are stored in Supabase Storage. Data is retained for the lifetime of your account. You may request deletion at any time by contacting us.

6. Third-Party Services

  • Supabase — authentication and database
  • Stripe — payment processing (we never see your card number)
  • Vercel — hosting and serverless functions

7. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by emailing us. Accounts can be deleted on request.

8. Contact

Questions about this policy? Email us at heschnate@gmail.com.